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Knowledge Base / Technical Issues / I'm delivering a digital product but it's not a ZIP or EXE file

I'm delivering a digital product but it's not a ZIP or EXE file
Not a problem, you can enter PDF files, image files or just about any kind of file. If you have multiple files to deliver, we encourage you to zip your product to keep it all together and also save your bandwidth.

Alternatively, you can also choose to deliver the product using 'Membership' and simply enter your HTML code in the Membership box.

Can't find a solution? Send your questions and concerns to us at .

Support hours are Mondays - Fridays, 9.00 am to 5.00 pm EST and we observe major US holidays. Tickets received during weekends and holidays will be responded to the next working day.
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